Legal
Privacy Policy
Last updated: January 2025
1. Information We Collect
When you use our website or make an enquiry, we may collect:
- Personal identification information (name, phone number, email address)
- Travel preferences and requirements
- Payment information (processed securely through our payment partners)
- Device and browsing data (IP address, browser type, pages visited)
2. How We Use Your Information
We use the information we collect to:
- Process tour bookings and enquiries
- Send booking confirmations, itineraries, and travel updates
- Respond to your queries and provide customer support
- Send promotional offers and newsletters (only with your consent)
- Improve our website and services
- Comply with legal obligations
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Hotels, airlines, and transport operators to fulfil your booking
- Payment processors for secure transaction handling
- Government authorities when required by law
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can disable cookies in your browser settings, although this may affect some website functionality.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
8. Contact Us
For any privacy-related concerns or to exercise your rights, please contact us at:
By using our website and services, you consent to this Privacy Policy. We reserve the right to update this policy at any time.